Staff-Support (Jsmith)

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Activity overview

Latest activity by Staff-Support (Jsmith)

  • Staff-Support (Jsmith) commented,

    Official comment
    1. Community
    2. CCCApply Report Center
    3. SPAM FILTER

    Hello Briseyda, CCCApply 6.26 was just released, there were some modifications to the spam filter in that release. Your web browser profile is holding on to some old configurations. Other colleges ...

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    • Staff-Support (Jsmith)
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  • Staff-Support (Jsmith) commented,

    Official comment
    1. Community
    2. eTranscript California
    3. eTranscript California Support

    Thank you for that update. 

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    • Staff-Support (Jsmith)
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  • Staff-Support (Jsmith) commented,

    Official comment
    1. Community
    2. CCC Data Warehouse
    3. Permission denied for schema public -- OK before, error today

    Hello Vinh,  We have opened a DevOps ticket to get this issue looked into. There is also a Zen Desk ticket. Please see your email for follow up.  Thank You

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  • Staff-Support (Jsmith) commented,

    Official comment
    1. Community
    2. CCCApply
    3. Unexpected Error Message 8/20/25 10:25 am

    Hello Rocio,  All systems are functioning normal. Looking back at some incidents on the 20th of April there was a brief spike in database usage that may have caused the error. Please do not hesitat...

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  • Staff-Support (Jsmith) commented,

    Official comment
    1. Community
    2. CCCApply
    3. Unexpected Error message-CCCApply

    Hello Maricela, It appears that there were no known outages yesterday.  There is no status update to report.  When CCCApply issues occur please have recruiters and students contact: Phone: (877) 24...

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  • Staff-Support (Jsmith) commented,

    Official comment
    1. Community
    2. CCCTC System Alerts
    3. Maintenance/Downtime

    The 503 error and certificate error were resolved in the late afternoon yesterday. Systems are operating as they should. 

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  • Staff-Support (Jsmith) commented,

    Official comment
    1. Community
    2. CCCApply
    3. Application reload in CCC Apply

    Hello Isaura,  I  think that you are referring to the Reset Downloads utilities in the CCCApply Administrator that has been removed. It was under the "Utilities" menu item in menu bar. This is what...

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  • Staff-Support (Jsmith) commented,

    1. Community
    2. CCCApply
    3. Spam Filter & Application reset lagging

    Setting the application to NOT fraud will send the application back through the work flow.  The reset download step can be removed from your process, it is defunct. and does nothing.  Can you point...

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  • Staff-Support (Jsmith) commented,

    1. Community
    2. CCCApply
    3. Spam Filter & Application reset lagging

    Today there was a spike in CPU usage that most likely caused the slow or timed out service. It is being looked into as there is a ticket on the issue.  The "reset application for download" is a def...

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  • Staff-Support (Jsmith) commented,

    Official comment
    1. Community
    2. CCCApply
    3. Spam Filter & Application reset lagging

    Hello Samantha, Today there was a spike in CPU usage that most likely caused the slow or timed out service. Some nodes were cycled and the problem was taken solved in short time. 

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