Jane Linder
Statewide Program Director, Student Success Suite
- Total activity 305
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Activity overview
Latest activity by Jane Linder-
Jane Linder commented,
Official comment See above for revised instructions provided for the Canvas & Library Services Access fix
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Jane Linder created a post,
Fix for Canvas & Library Services Access
Since our last notification on this topic, the Technology Center has worked with InCommon to expedite publishing the new SSL certificate, which will re-enable SSO gateway access to Canvas and Libra...
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Jane Linder commented,
Official comment The Technology Center is still working through the process to restore Canvas access. We have updated the IDP metadata, but still need to update a piece of the SSO gateway with the new cert.
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Jane Linder created a post,
CVC/OEI Access Restored, Canvas Still Down
The Technology Center is working to restore Canvas access after updates to the SSL certificate failed to resolve the issue. Hourly updates will be posted to this topic.
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Jane Linder commented,
Production deployment is completed and successfully tested. Access to CVC/OEI and to Canvas via SSO has been restored.
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Jane Linder commented,
Production deployment is approximately 60% complete.
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Jane Linder commented,
Pilot testing for the hotfix has completed successfully. Production deployment starting, expected to take approximately 3 hours.
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Jane Linder commented,
The pilot deployment is nearly complete, with no errors. Prod deployment is expected to complete faster.
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Jane Linder commented,
Official comment The hotfix deployment to update SSL certs for every college is taking longer than expected. Updates will be posted here every hour until the production deployment is complete.
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Jane Linder created a post,
CVC/OEI and Canvas SSO Outage Expected Resolution today by 1 pm
The root cause of an authentication error blocking access to CVC/OEI and to some colleges' Canvas instances has been found, and a hotfix is in progress. We anticipate access to these systems will b...