Notice: OpenCCC Account Creation and Account Recovery Error Message
Hi all,
We started getting intermittent reports regarding students' inability to create their OpenCCC accounts or get a verification code via self-recovery or a live agent.
Our team is aware of this issue and is working to resolve it immediately.
We are very sorry for this inconvenience.
CCC Technology Center
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Official comment
Hi all,
This issue is now resolved.
We apologize for any inconvenience this may have caused you and your students.
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We are still experiencing this issue today, 10/17.
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Joseph Cascio (Chaffey College) thanks for posting this. We checked into this issue and ran several tests, but have not seen it crop up for us so far. Is it still happening at Chaffey?
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Jane Linder Yes, we have our Outreach Specialists at one of our partnership high schools right now and they were getting it intermittently. Not every student but a few. When they called me I looked to see if there was any current issues and found this from 7 days ago that perfectly described what they were seeing. I gave them the OpenCCC support phone number to call so It may have been reported already.
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