ID.me

Marilyn Maghetti

• November 06, 2023 23:20

In test pilot mode I selected to opt out of ID.me the first time through. Now, it does not give me the option to go back and "Opt-in" and verify with ID.me. It just takes me to my application. Am I doing something wrong? 

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  Alexis Redmond

  • November 16, 2023 18:18
  • Edited

  I was wondering the same thing but I did see this, so maybe if you try applying for a different term? I haven't tested that yet but it is on my list to do.

  

  Another way is from your account profile, if you go to Settings, then OpenCCC Account:

  

  Then scroll down to the bottom of the page and you will see a link to Verify with ID.me

  

  Edit: Clicked the button and it doesn't go anywhere for me :(

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  Ali Salinas

  • November 16, 2023 21:29

  Edit: Clicked the button and it doesn't go anywhere for me :(

  It didn't go anywhere for me either. 

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  Jane Linder

  • December 06, 2023 21:55

  Hi Alexis and Ali,

  This issue has been fixed, can you please retry and let me know if you were able to get to ID.me?

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  Jane Linder

  • December 06, 2023 21:57

  Marilyn, 

  Can you also retry your test? If you opt-out, you should always be prompted to verify on subsequent logins to your openccc account

   

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  Marilyn Maghetti

  • December 06, 2023 21:59

  I was successful with ID. me a few days after this post. Would you like me to test again?

   

   

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  Jane Linder

  • December 06, 2023 22:15

  Nope, glad to hear it works!! Thanks for taking the time to test Marylin

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