CCCSupport9
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Recent activity by CCCSupport9-
Notice: OpenCCC & CCCApply Temporarily Unavailable
Hi all, We are aware of an Error message when trying to access the admissions application for the colleges. We are working on this issue and will update you here once we have resolved the issue or ...
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Notice: OpenCCC & CCCApply Error Message
Hi all, We are aware of an Error message when trying to access the admissions application for the colleges. We are working on this issue and will update you here once we have resolved the issue or ...
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What is "Staff Verification"?
AnsweredCollege staff may verify certain students if they cannot complete the electronic DMV verification. Examples include minors, incarcerated students, and individuals without a valid, unexpired Califor...
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If I verify my identity, does that guarantee my application won't be flagged as fraud?
AnsweredMultiple factors are assessed to detect and flag fraudulent applications. Though no single factor guarantees an application will not be marked as fraud, completing identity verification is the mos...
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What data does the college receive after DMV verification?
AnsweredThe verification status is the primary data element shared. The DMV does not share the student’s picture. The college will receive the identity verification status (e.g., Verified, Unverified, Expi...
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What documents are typically used for DMV Wallet verification?
AnsweredThe DMV Wallet process typically uses your California driver’s license (standard or AB 60). DMV Wallet follows federal NIST standards for identity verification.
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What if I encounter a technical issue during the verification process?
AnsweredIf you encounter an error, you should close and reopen the DMV Wallet app before retrying. If problems persist, restart your device and return to OpenCCC to reinitiate verification. If you are stil...
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Where can I get help for general CCCApply or OpenCCC account issues?
AnsweredIf you need help with creating an OpenCCC account, completing a CCCApply application, or for general application/account help, you can visit the California Community Colleges Help Desk at ccchelp.i...
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Where should I go for technical help with the DMV Wallet app or mDL setup?
AnsweredThe DMV Wallet is primarily a self-service option. You can use the following DMV resources: DMV Wallet Help Center (dmv.ca.gov/dmvwallet), which offers step-by-step guidance and FAQs. mDL Assis...
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Can I complete the verification after submitting my college application?
AnsweredYes, you can return to OpenCCC to perform the verification process after submitting your application. If you opt out initially, your status will show as "Not Verified," and financial aid and certai...