Undocumented Student FAQ's

1. Will students be required to provide identification documents that could reveal their immigration status?

1. Protecting student privacy is our top priority. The ID verification process does not require documentation that would disclose immigration status. Acceptable forms of ID include a Mexican Matrícula Consular card, an Individual Taxpayer Identification Number (ITIN), or a verified ID.me account linked to an ITIN. 

2. Does the Chancellor's Office collect information about students' DACA or undocumented status?

1. No, the Chancellor's Office does not collect information about students’ DACA or undocumented status.

3. What was the composition of the study sample for ID verification among undocumented students?

1. The study included 165 participants, with 34% being prospective CCC students (not undocumented) and 66% being CCC undocumented students. For more detailed information, see Slide 11 of the message testing findings.

4. Can undocumented students use ID.me if they don't have a California ID/DL?

1. Yes, undocumented students can use ID.me. They should review the information about primary and secondary documents required for the verification process. 

 5. How will undocumented students be verified if they lack the necessary documents for ID.me?

1. Students who are unable to use ID.me or choose to opt-out may be verified by college staff using their existing processes.

6. How are considerations being addressed for verifying identities of students from Mexico under AB 91?

1. Legal identity documents from other countries are accepted by ID.me for verification. A list of valid identity documents from the country of origin is available on ID.me's website, here.

7. What is the impact of the ID.me process on noncredit applicants, especially new arrivals to the country?

1. Noncredit students can opt-out of the ID.me verification process and continue to their noncredit application. It is recommended that colleges update their websites to provide information to their noncredit students on opting into or out of ID.me verification. As with any the extra steps involved in the ID.me process might pose barriers for noncredit students who lack the necessary documentation. The verification of these students will be handled using existing processes currently in place at each college. 

8.  How does ID.me handle address changes for undocumented students who can't update their ID/DL online?

1. All students with discrepancies on their documentation should opt-out of ID.me and use the current local college process to update their personal details and/or complete the admissions process. 

9. What measures are in place to ensure my data is secure if I go through the ID verification process as an undocumented student?

1.  Extensive cybersecurity protocols protect all student data, including immigration status. ID.me is committed to safeguarding sensitive student information and will not share documentation provided for ID verification with any external entity. You can verify your identity while feeling confident your privacy is protected.

Contact ID.me support by clicking on this link.